When the work is done, you can print the jobcard as a customer-facing document with full pricing, VAT, and your garage branding. The formal invoice is a separate document you raise from the jobcard's Invoices tab; once issued, print it from the invoice page with Print / PDF, or pick Invoice Copy in the jobcard's print dialog.
Opening the print dialog
Open the jobcard
Find the jobcard in your list or click it from the kanban board.
Click the printer icon
The print control in the jobcard header is an icon button, with the tooltip Print jobcard. The dialog opens on the customer copy if you can see prices, and on the workshop copy if you can't.
What's on the customer copy
The customer copy includes:
- Your garage details — name, address, phone, VAT number, and logo
- Customer name (the formal invoice also carries their address and contact details)
- Vehicle — registration, make, model, mileage in/out
- Jobcard reference and date
- Jobs — each authorised job with its labour lines, parts, and charges
- Totals — subtotal, VAT amount, and grand total
Only authorised jobs are charged
Jobs marked as declined, postponed, or recommended still appear on the customer copy for reference — greyed out, labelled, and left out of the totals. The formal invoice omits them entirely.
Customer copy vs workshop copy
The print dialog's Copy type selector switches between layouts:
- Customer Copy — full pricing, customer name, and VAT breakdown. This is what you hand to the customer
- Workshop Copy — vehicle and job details only, no customer personal information and no pricing. For the workshop floor
- Invoice Copy prints an invoice already raised on this jobcard (estimates instead get a single Estimate layout)
Customer Copy and Invoice Copy only appear in the selector if you're allowed to see prices. A technician opening the same dialog gets the workshop copy and nothing else to choose from.
Printing from the invoice page
An issued invoice has its own Print / PDF dialog, with a live preview and more control than the jobcard's.
The Variant selector picks the document:
- Customer copy: branded and friendly, suitable for emailing. Lines marked internal are hidden
- Accounting copy: the internal version, showing cost, supplier, and margin. It only appears if your role is allowed to see part costs
Underneath sit the toggles. Item breakdown, Watermark and Extra footer details apply to both variants; Line prices is offered on the customer copy, and Cost + supplier and Pay block on the accounting copy. Set them how you want, then Print / Save as PDF hands off to your browser's print dialog.
Recording a payment
Once the customer pays, record it against the invoice so the balance updates.
Open the invoice
From the jobcard's Invoices tab, or from the Invoices page.
Click Record payment
Click Record payment and enter the amount (pre-filled with the balance due), plus an optional reference and note.
The outstanding balance updates immediately. You can record multiple partial payments if the customer pays in instalments; the invoice shows as part paid until the total is covered.
VAT settings
VAT is calculated automatically based on your garage's VAT rate, set in Workshop Settings → Pricing. You can also:
- Disable VAT for the garage — turn off the Charge VAT toggle in Pricing settings if you're not VAT-registered; VAT is then never applied
- Disable VAT per job — toggle VAT off for individual jobs (useful for exempt items)
Your garage's VAT number appears on every customer invoice automatically.