An invoice in Pistonlog is a separate, formal document raised from a jobcard. Clicking Create invoice on the jobcard's Invoices tab captures a snapshot of the jobcard's current jobs, parts and labour as a draft; issuing that draft turns it into a locked, sequentially numbered VAT record. The jobcard itself is never the invoice.
Where invoices live
- On the jobcard: the Invoices tab is where you create invoices and see every one raised for that jobcard. You need the
payments.viewpermission to see the tab andpayments.editto act. Estimates don't have an Invoices tab: convert to a live jobcard first. - The Invoices page: lists every invoice across the garage, with quick filters for All / Draft / Issued / Sent / Part paid / Paid / Cancelled. It's a read-and-review view; there's no create button here because an invoice always starts from a jobcard.
The lifecycle at a glance
| Status | What it means |
|---|---|
draft | Editable working copy; no invoice number yet |
issued | Numbered, locked VAT document with a due date |
sent | Emailed to the customer via Send Invoice |
part paid | Some payment recorded, but less than the total |
paid | Recorded payments cover the frozen total |
cancelled | Reversed by a credit note (via Cancel or Amend) |
The paid states are calculated, never set by hand: they derive from the payments recorded against the invoice. See Invoice lifecycle for the full picture.
Multiple invoices per jobcard
A jobcard can carry more than one invoice (for example, an amended replacement, or split billing). If a draft already exists, creating another triggers a warning dialog, but it isn't blocked: two drafts can be legitimate.
What's on the invoice
Every issued invoice includes the standard fields described in What customer-facing outputs always include: branding, reference, date, customer, vehicle, and the full cost breakdown with VAT.
Related
In this section
Printing an Invoice
Print a customer invoice from a jobcard, record payments, and manage VAT
Invoice lifecycle
Draft → issued → sent → part paid → paid (or cancelled), and what moves an invoice between them
Issuing an invoice
Create a draft from the jobcard, then issue it: a numbered, locked VAT document you can print or email
Amending an invoice
After issuing, you can still change line items, prices, or VAT — and what to do when money has changed hands
Recording a manual payment
Record a payment against an issued invoice; the part-paid and paid statuses follow automatically
Manual vs Square payments
Two payment-tracking systems on a jobcard, and why they don't merge