Streamline your service desk
Keep your front desk running smoothly with smart scheduling, customer management, and automated communication.
Built for service advisors
Everything you need to manage bookings, customers, and communication.
Save hours every day
Automate booking, reminders, and follow-ups so you can focus on customers.
Better customer experience
Keep customers informed with automated updates and professional communication.
Never miss an appointment
Smart scheduling prevents double-bookings and keeps your workshop running smoothly.
Fewer phone calls
Automated reminders and status updates reduce incoming calls asking 'Is my car ready?'
Interactive calendar for your garage
See your entire workshop schedule at a glance. Drag and drop to reschedule, spot gaps in the diary, and balance workload across your team. Colour-coded by job type and technician for instant clarity.
- Colour-coded job types
- Week, day, and month views
Track customer fleet and job history
Build lasting relationships with complete customer profiles. See every vehicle they own, every job you've done for them, and their communication preferences. Know your regulars and treat them right.
- Complete customer profiles
- Vehicle fleet tracking
- Full job history
Remind for MOT, Service, Timing belt, or custom follow-ups
Set it and forget it. Automatically remind customers when their MOT is due, services are coming up, or custom intervals you define. Reduce no-shows and bring customers back for repeat business.
- MOT & service reminders
- Custom reminder intervals
- SMS and email options
- Reduce no-shows
Linked up to DVLA to have vehicle history in the app
Pull up any vehicle's MOT history instantly. Know what advisories have been flagged before, track mileage patterns, and advise customers with full knowledge of their vehicle's past.
- Instant DVLA lookup
- Previous advisories
- Mileage history
- Failure patterns
Customise the app to match your garage workflow anytime
Every workshop works differently. Create custom job statuses that match how you actually work - whether that's 'Waiting for Parts', 'Customer Approval Needed', or 'Ready for Collection'. Your workflow, your way.
- Custom status labels
- Drag to reorder workflow
- Colour coding
- Match your process
A dedicated message section for jobs to allow team communication
Bridge the gap between the front desk and the workshop floor. Ask technicians questions, relay customer requests, and keep everyone in the loop without walking back and forth or interrupting work.
- Instant team communication
- Job-specific threads
- No more back and forth
- Full message history
Ready to streamline your service desk?
Join workshops already saving hours every day with Pistonlog.