Each part on a jobcard carries an order status tracking where it sits in your supply chain. There are seven values, and they're explicit so your team can tell at a glance which parts are blocking work.
The seven statuses
| Status | Meaning |
|---|---|
pending | Default. Needed but not yet ordered. |
ordered | Ordered from a supplier. Waiting for it to arrive. |
arrived | In the workshop. Ready to fit. |
fitted | Installed on the vehicle. Counts as billable. |
return_required | Flagged for return — wrong part, no longer needed, etc. |
return_sent | Returned to supplier. Awaiting credit. |
credited | Supplier has credited you. Closes the loop. |
Why explicit statuses
It's how you answer "why is this job not finished?" — the answer is often "the part hasn't arrived". The status is visible on the parts table on the jobcard, on the workflow board's "Awaiting Parts" card, and (depending on filters) on the My Work view.
Moving a part through the lifecycle
Click the status pill on the part row and pick the next state. Each transition is logged in the activity log.
What "return_required" triggers
When a part hits return_required, it stops being billed and is shown in the Parts returns admin view ready to be sent back to the supplier. See Returning a part from a jobcard for the trigger flow.