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Help Center/Account, Billing & Mobile

Account, Billing & Mobile

Company profile, team, plans, mobile app, and account security

Company Settings

Manage your company profile, garage locations, and billing

Running multiple garages

Add another garage, switch between them, and manage what's shared at the company level vs per-garage

Team Management

Invite team members, create roles, and manage permissions

Custom roles and permissions

Beyond the four default roles, create your own with any combination of the 58 permission keys

Plans and pricing

Compare Essentials, Pro and Group, including features, billing and what the paywall looks like

SMS credits — billing

SMS credits are bought separately from your plan. Top up, track your balance, and keep the receipts.

The Pistonlog mobile app

The technician companion app — sign in with your Pistonlog email and password, 30-day sessions, push notifications

Session expiry — how long you stay logged in

Web cookie sessions last 12 hours; mobile Bearer sessions last 30 days. Different trade-offs by transport.

Exporting for Your Accountant

Export your sales, VAT, and MOT data as CSVs for your bookkeeper

Plans & Billing

Choose your plan, manage your subscription, and update payment details

Switching Between Sites

Switch between your garages if your company runs more than one site

Your Profile & Preferences

Update your name, password, default landing page, and Inspector settings

Can't find what you need? Contact support
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